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IS Technical Support Assistant
The IS Technical Support Assistant will configure and support computer hardware and software for Athletics Department staff (numbering approximately 250 full time employees). Install hardware and software, provide end user training and support. Respond to requests for support in a timely fashion. Troubleshoot hardware and software failures. Manage Microsoft Deployment Toolkit environment to create deployable workstation images. Perform workstation imaging, configuration, updates, and deployments. Provide onsite and on-call support for athletic events, to include nights and weekends. Setup and support live game statistics systems. Support departmental staff in their use of mobile computing technologies. Systems include smartphones, tablets, notebook computers, VPN software, and remote acces

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