Scope: Responsible for supporting the daily operations of The Wildcat Ticket Office. Being committed to assisting season ticket holders and fans while maintaining excellent customer service. Duties and Responsibilities. • Assist with daily customer phone, email, walk-up interactions, and sales. Communicate and interact effectively, respectfully, and appropriately with diverse populations in the Department and the University community. (45%) • Assist with the daily ticket operation duties for preparation and game-day management of Football, Men’s & Women’s Basketball and Baseball as assigned. (20%) • Assist with the daily maintenance of ticket software system and office equipment. Assist with maintenance of customer accounts within vivenu ticketing software. (10%) • Assist the Di