The main objective of this role is to supervise and manage the administrative and operational aspects of the athletic ticket office. The position requires strong leadership, professional knowledge, and the ability to ensure that ticketing and donor operations meet high standards of excellence. The individual in this role must adhere to NCAA, conference, university, and government policies, procedures, regulations, and guidelines relevant to the operations of the athletics ticket office. This position is directly responsible for the evaluation of the effectiveness of the unit operations which includes, but is not limited to, business operations, customer sales and service, and appropriate communication to all constituents. The value of employment at ETSU goes far beyond salary. The of