The Director of Ticketing is a twelve month position and will be responsible for the successful execution in planning, developing and implementing all areas of the Athletic Ticket Office. Additionally the incumbent will work directly with the Associate Athletic Director of Business Operations to manage the depositing all types of revenue. All duties and responsibilities are governed by state, federal and university policy.
Job Duties and Responsibilities:
Manage the day-to-day operations for the Athletic Ticket Office to include customer service, daily deposits and reconciliation of tickets; Manage and maintain the ticketing system (OvationTix/AudienceView Professional); Manage all season ticket member accounts and work to renew previous season ticket holders; Develop contacts and sell group tickets; Manage and staff ticket takers, ticket sellers and pass gate at all home athletic events; Process and deposit all monies for the Athletic Department to the University and Foundation, as well as maintain adequate supporting documentation; Manage and report all coach and student-athlete pass lists for both home and road events, working with Associate AD for Compliance to ensure compliance protocols are upheld; Help manage auction items and complete all revenue reconciliation for department’s annual fundraising event - SpectacUALR; Serve as a member of External Operations Team and work closely with the Assistant AD for Business Operations and Associate AD for Compliance; Maintain compliance with all NCAA, Sun Belt Conference and institutional regulations; Perform other duties as assigned.
Required Education and/or Experience:
Minimum qualifications include an earned bachelor’s degree and one (1) year of experience working in a ticket office
Knowledge, Skills, and Abilities:
Knowledge of NCAA, Sun Belt Conference, and University regulations;
Ability to interact in a professional manner with people and present a positive image of the University;
Ability to work numerous nights, weekends, and holidays.
Required Documents to Apply:
Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume
About University of Arkansas at Little Rock
The University of Arkansas at Little Rock is located in Little Rock, AR. UA-Little Rock is a Division I NCAA member institution and a member of the SunBelt Conference.