Build a sales strategy and sell men's and women's basketball and men's and women's volleyball multi-game tickets, group tickets, corporate packages, and other ticket packages.
Call current and past athletic ticket customers and cold-call new sales leads to generate sales.
Contact area businesses and individuals via phone, in-person appointments and networking events to sell season tickets, corporate, partial plans and group ticket plans.
Develop thorough understanding of University’s Credit Card system and cash handling policies.
Oversee the accurate handling of revenue brought in through athletic ticket sales and depositing of revenue.
Maintain Neu Lion ticketing system, including setting up ticketed events, and contacting Neu Lion with any problems or questions, checking ticket rates for approvals and notifying business manager of any discrepancies. Processing requests for tickets and processing Season Subscriptions.
Work with the Horizon League and the Coliseum for various ticket sales and service duties throughout the year.
Build relationships to provide repeat business and excellent customer service.
Achieve and exceed weekly, monthly and annual sales goals established by the supervisor.
Provide superior customer service to clients throughout the season.
Serve as administrative support in accounting and record keeping for all ticketed athletic events and provide reports as necessary.
Game Day Related
Supervise the Athletics Box Office and part time employees in regards to hiring, training, and operations in the box office for athletic events and work with University Box Office staff as needed
Coordinate home team and visiting pass lists for athletic events/games.
Create and implement theme nights.
Tracking ticket sales, season attendance, comp ticket usage.
Responsible for daily athletic ticket audits in SAP system. Print reports from ticketing system, verify income (cash, checks, credit) against report. Investigate overages and shortages and determine cause/effect. Work with Business Managers to provide daily reports and income.
Correct sales and cash handling procedures as necessary and as directed by Purdue Policies and business manager to avoid audit problems.
Resolve customer problems using creative methods and diplomacy.
Monitor all box office equipment and supplies and schedule service as needed.
Other duties as assigned.
Bachelor's degree in a related field.
One year of experience with a proven track record of sales and evidence of ability to communicate and build relationships.
Computer proficiency in Windows, Outlook, Microsoft applications.
Aptitude to learn computerized ticketing software.
Professional, friendly telephone manner.
Strong desire to learn and grow in the profession and present a positive attitude.
Effective expression verbally and in writing.
Ability to work independently and generate original and imaginative solutions to business operations.
Ability to work nights, weekend and some holidays.
Demonstrated ability to work with diverse populations and commitment to diversity and inclusion.
Three years of sales experience.
For highest consideration, please submit a resume cover letter, and contact information for three professional references
Purdue will not sponsor employment authorization for this position
A background check will be required for employment in this position
FLSA: Exempt (Not Eligible for Overtime)
Retirement Eligibility: Defined Contribution Waiting Period
Purdue University Fort Wayne seeks to develop and nurture its diversity. Purdue Fort Wayne is committed to maintaining an inclusive community that recognizes and values the inherent worth and dignity of every person; fosters tolerance, sensitivity, understanding, and mutual respect. Purdue Fort Wayne is an EEO/AA employer fully committed to achieving a diverse workforce. All individuals, including minorities, women, individuals with disabilities, and protected veterans are encouraged to apply.
Internal Number: 14629
About Purdue University Fort Wayne
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