Assistant Athletic Director of Ticket Operations/Ticket Operations Coordinator
San Diego State University
September 10, 2018
San Diego, California
$53,160 - $57,504
Full-time - Experienced
Operations, Operations - Ticket Office
4 Year Degree
Under the general direction of the Associate Athletic Director of Ticket Operations, the Assistant Athletic Director/Ticket Operations Coordinator will assist with administering all aspects of the day-to-day operations of the ticket office. The Aztec Athletic Ticket Office is a service business where the incumbent has extensive contact with the public and will provide professional, friendly, and helpful customer service. This includes responding to calls that involve selling tickets.
The Aztec Athletic Ticket Office is located at the San Diego Country Credit Union Stadium. The incumbent must be able to work flexible hours, including evenings and weekends, and will perform job requirements independently with general instructions. The incumbent will be responsible for providing lead work direction to staff members and student assistants, training staff and developing training tools, assisting with annual SDSU Athletics ticket planning, and supervising event duties and ticket office fulfillment.
Minimum Qualifications Entry into this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor’s degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
Preferred Qualifications and Specialized Skills
Three (3) or more years of ticket office operations experience.
One year experience with scheduling and leading staff and/or students in a ticket office environment.
Experience working in an intercollegiate or professional athletic ticket office.
Experience with Ticketmaster ticketing software and standard ticket office equipment.
One year of cash handling experience in a ticket office. Proficiency with Microsoft Office Suite.
Additional Salary Information: This is a full-time, benefits eligible, temporary position anticipated to end on or before 06/30/2019, with the possibility of reappointment and/or permanency. This position is designated exempt under FLSA and is not eligible for overtime compensation. Work hours may vary based on operational needs.
Internal Number: 6736
About San Diego State University
San Diego State University is the oldest higher education institution in San Diego.
Since its founding in 1897, the university has grown to become a leading public research university. Each year, SDSU provides more than 35,000 students with the opportunity to participate in an academic curriculum distinguished by direct contact with faculty and an international emphasis that prepares them for a global future.
The Department of Athletics, utilizing the services of over 150 employees, is responsible for the intercollegiate athletics program at San Diego State University. Currently, there are 19 sport programs, approximately 550 student-athletes, and 17 offices in the department. The offices include the following: The Aztec Club, Administration, Athletic Medicine, Business Office, Compliance, Corporate Sales, Development, Equipment, Event Management/Facilities and Operations, Human Resources, Information Technology, Marketing, Media Relations, Strength and Conditioning, Student-Athlete Academic Support Services, Ticket Office, and Video.